Delhivery · Website Redesign

Rebuilding Delhivery’s Digital Experience

A complete redesign that transformed Delhivery’s complex logistics ecosystem into a clearer and more connected experience across desktop and mobile.

Role
UX/UI Design · Front-End Development
Platforms
Desktop · Tablet · Mobile
Completed Through
ColoredWeb
Redesigned Delhivery desktop homepage
Redesigned Delhivery mobile homepage

The Challenge

A growing logistics ecosystem had become difficult to navigate.

Delhivery served individuals, businesses and enterprise customers through a growing range of logistics and supply-chain services. The website needed a clearer structure so users could quickly find tracking, shipping, services, support and company information.

The archived Delhivery homepage, with tracking, services, support and company information competing for attention
The website before the redesign

  1. Competing journeys

    Tracking, services, support and company information competed for attention.

  2. Complex service discovery

    A large service ecosystem needed a clearer structure and stronger hierarchy.

  3. Inconsistent mobile experience

    Desktop layouts needed to be properly reconsidered for smaller screens.

The Solution

A clearer path from discovery to action.

  1. Find

    A clearer navigation and service structure helped users quickly locate the right information.

    The redesigned Delhivery navigation, open, showing grouped services

  2. Understand

    Improved hierarchy helped users understand Delhivery’s services, capabilities and business scale.

    A redesigned Delhivery service page with a clear content hierarchy

  3. Act

    Tracking, shipping, support and enquiry actions were made more visible and easier to complete.

    The redesigned shipment tracking experience on desktop

The Final Experience

One connected experience across every screen.

The redesigned Delhivery desktop homepage
The redesigned Delhivery homepage on mobile
Homepage A clearer entry point balancing tracking, services, business information and brand presence.
The redesigned Delhivery navigation, open, showing grouped services
A redesigned Delhivery service page
Services and navigation A structured content system that made Delhivery’s large service ecosystem easier to explore.

From information-heavy to intentionally structured.

The redesigned Delhivery homepage The archived Delhivery homepage
Before — archived website After — redesigned website

The redesign created clearer user pathways, stronger information hierarchy and a consistent experience across desktop and mobile.

Making a complex logistics network feel clear, connected and easy to use.